FAQ's

I have just placed an order, when will it be shipped?

We try our best to ship items as fast as we can. Please allow 4 days for your order to be shipped, with the average shipping times being around 15 days in total. Tracking numbers will be updated 3-5 days after your order has been shipped. If you do not receive a tracking number after 7 days then please email us at shearsleekhelp@gmail.com.

Can my order be returned?

We offer a 100% money back guarantee if the product is defective or damaged. You have 30 days to inform us for a full refund.

Can I cancel my order?

Yes, you can cancel your order with no penalty, as long as this is done before it is shipped.

Any other questions?

WE ARE HERE TO HELP! If you have any other queries then please email shearsleekhelp@gmail.com and we will respond as soon as possible.